Customer Experiences with Gary R Rash Plumbing Inc.
Discontent with Service Quality
Many homeowners in the neighborhood, including myself, have experienced ongoing plumbing issues with homes serviced by Gary R Rash Plumbing Inc. These problems have persisted since the initial installation, causing much frustration.
Poor Customer Support
When I called to report a malfunctioning gas water heater that was installed just two years ago, and had already needed repairs once, Gary R Rash Plumbing Inc. refused to assist. Instead, they recommended another plumbing service with inferior ratings, leaving me dissatisfied with their customer support.
Concerning Employee Behavior
I had a distressing encounter with employees from Gary R Rash Plumbing Inc. while they were driving their company truck. Their aggressive driving and verbal aggression made me question their professionalism and how they might treat customers.
Questionable Repair Practices
A plumber from Gary R Rash Plumbing Inc. used a broken piece to fix our faucet. Now, they refuse to replace it because it is out of warranty. It seems suspicious that the repair would only last until the warranty expired.
Employee Treatment Reflects Customer Care
An incident with Gary R Rash Plumbing Inc. raises serious concerns about their values. They fired a loyal employee of ten years right after learning he had cancer. This action showcases a lack of empathy and suggests they might not prioritize customer welfare either.
Unsafe Driving Behavior
The driving habits of Gary R Rash Plumbing Inc.’s team, especially during rush hours, pose a danger to others on the road. Their disregard for traffic rules reflects poorly on their reliability and trustworthiness for home services.
Positive Note
Despite the negative experiences, there are some who commend the hard work of the employees at Gary R Rash Plumbing Inc. However, good workers alone cannot make up for the serious issues others have faced.
Summary Table of Customer Feedback
| Feedback Category | Comments |
|---|---|
| Service Quality | Ongoing plumbing issues since installation. |
| Customer Support | Refusal to help with malfunctioning installations. |
| Employee Behavior | Aggressive and unsafe driving of company trucks. |
| Repair Practices | Using defective parts for repairs; refusal to replace under warranty. |
| Employee Treatment | Fired an employee after a cancer diagnosis. |
| General Feedback | Mixed reviews regarding employee diligence. |
In conclusion, while there are a few positive aspects, the majority of experiences shared about Gary R Rash Plumbing Inc. point towards significant issues ranging from poor customer support to questionable ethics in employee treatment. These factors collectively suggest that Gary R Rash Plumbing Inc. might not be the most reliable choice for your plumbing needs.
